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“We were on the ground in Tacloban and they (Marines) asked us to take [displaced people] back,” Petersen said. Peterson then checked with his chain of command and received the green light.
“We got 400 to 500 people on board and got them out of there that night,” Petersen said. “We are there to help assist so we will do whatever we can.” They began boarding people by taking in 100 at a time.
“With an emergency airlift, everything changes with our normal operations,” said Senior Airman Brett Laichak, Alaska Air National Guard, 249th Airlift Squadron C-17 loadmaster. “We had to set aside our normal procedures and accommodate what the new mission required, to get as many people out of there as safely as we could. My crew was able to get 489 people out in one flight, which is a lot; civilian 747s carry that many people and they are about twice the size of our C-17s.”
Everyone sat in rows on the floor of the plane. They were strapped in with cargo straps to keep them safe. Laichak helped load 489 people - 40 rows of people - into the belly of the plane.

 

We know that C-17s can move far more people than their official capacity during an emergency, as was the case after a Typhoon hit the Philippines in 2013. One photo published by the USAF showed a Hawaii-based C-17 carrying a reported 670 people to safety.

 

800 People Evacuated From Kabul Aboard A Single C-17 Cargo Jet: Reports

"800 people on your jet?! Holy... Holy cow... Ok..." //  www.thedrive.com